ARTICLE 1 – PERSONAL INFORMATION COLLECTED
When you make a purchase on our website, as part of our buying and selling process, we collect the personal information you provide us, such as your name, address, e-mail address, or telephone number.
When you browse our website, we also automatically receive your computer’s Internet Protocol (IP) address, which allows us to obtain more details about the browser and operating system you are using.
As part of our email marketing, with your permission, we may send you emails about new products and other updates, or about your uncompleted orders.
ARTICLE 2 – CONSENT
How do we obtain your consent?
When you provide us with your personal information to complete a transaction, verify your credit card, place an order, schedule a delivery, or return a purchase, we assume that you consent to our collecting your information.
If we ask you to provide us with your personal information for another reason, such as for marketing purposes, we will ask for your explicit consent directly, or we will give you the option to decline.
How can you withdraw your consent?
If, after giving us your consent, you change your mind and no longer consent to us contacting you or collecting your information, you can notify us by contacting us by email.
ARTICLE 3 – DISCLOSURE
We may disclose your personal information only if required to do so by law or if you violate our Terms and Conditions of Sale and Use.
ARTICLE 4 – ACCOMMODATION
This site is hosted by O2SWITCH 222-224 Boulevard Gustave Flaubert 63000 Clermont-Ferrand SARL o2switch with capital of €7,500 RCS: Clermont-Ferrand – SIRET: 510 909 80700016 – VAT: FR35510909807
The o2switch trademark is registered with the INPI under number 09 3 645 729.
ARTICLE 5 – SERVICES PROVIDED BY THIRD PARTIES
In general, the services provided by third-party providers that we use will only collect, use, and disclose your information to the extent necessary to perform the services they provide to us, such as processing payments.
However, some of these providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them for your purchase transactions on our shop.
With regard to these third-party providers, we recommend that you carefully read their privacy policies so that you can understand how they will process your personal information. You can find Visa’s policy here, American Express’s policy here, MasterCard’s policy here, JCB’s policy here and Stripe’s policy here.
It is important to remember that some of these third-party providers may be located or have facilities located in a jurisdiction other than yours or ours. Therefore, if you decide to proceed with a transaction that requires the services of a third-party provider, your information may be governed by the laws of the jurisdiction in which that provider is located or those of the jurisdiction in which its facilities are located, for example.
For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, your information used to complete the transaction may be disclosed under United States legislation, such as the Patriot Act.
Once you leave our site or are redirected to a third-party website or application for payment, you are no longer governed by this Privacy Policy or the Terms and Conditions of Sale and Use of our website.
Liens
You may leave our website by clicking on certain links on our site. We are not responsible for the privacy practices of these other sites and recommend that you carefully read their privacy policies.
ARTICLE 6 – SECURITY
To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that it is not lost, misused, accessed, disclosed, altered or destroyed inappropriately.
If you provide us with your credit card information, it will be encrypted using SSL security protocol and stored with AES-256 encryption. This means that no human being will have access to the full card number. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional standards generally recognised by the industry.
ARTICLE 7 – AGE OF CONSENT
By using our website, you represent that you are at least the age of majority in your country, state, or province of residence, and that you have given us your consent to allow any minor dependents to use our site.
ARTICLE 8 – AMENDMENTS TO THIS PRIVACY POLICY
We reserve the right to change this privacy policy at any time, so please review it regularly. Changes and clarifications will take effect immediately upon their posting on the website. If we make changes to the content of this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
If this website is acquired by or merged with another company, your information may be transferred to the new owners so that we can continue to sell products to you.
ARTICLE 9 – SMS MARKETING
By entering your telephone number at checkout and initiating a purchase, as well as subscribing via our marketing mailing list, you agree that we may send you notifications by SMS (for your order, including abandoned basket reminders) or SMS marketing offers.
The number of marketing text messages will not exceed 30 per month. You can unsubscribe from any other text messages by replying with the word STOP. Sending text messages or using automation requires you to provide the phone numbers or names of the recipients. This data will be stored and used to communicate the analysis and results of the campaign, including the delivery status of messages, the sending status and, in some cases, whether the purchase resulted in a sale.
If you decide to use our link shortener in text messages, we will collect this information to know whether the link was clicked or not and use it to display the results in analytics. Any other third-party services you may decide to use outside the scope of smsbump.com, our text message operator, the system we use to send SMS messages (third-party link shortener, GA tracking, etc.) will refer you to their specific third-party policies, which you must accept.
When sending text messages, we will transmit the data to our text message operator to send the messages. The information is only shared with our operator when a marketing campaign and message sending campaign is initiated. If recipients no longer wish to receive messages, they must reply to the message with STOP or contact us by email so that we can successfully unsubscribe them.
QUESTIONS AND CONTACT DETAILS
If you wish to: access, correct, amend, or delete any personal information we hold about you, register a complaint, or simply want more information, please contact our Privacy Compliance Officer via email with the subject line: Privacy Compliance Officer.